Orders submitted through the online shopping cart are processed and shipped via standard UPS Ground Service. This allows us to keep our shipping costs at a minimum and we pass on the savings to you with low prices. Depending on your location and proximity to the west coast, the delivery process can range from a minimum of 5 days to a maximum of 14 business days. If a product is found to be out of stock, it may be shipped directly from the manufacturers. At all times we will notify you if this will occur.

Please note that customized products (such as the hand-carved and hand-painted dog door toppers and dog leash holders) may require additional shipping time.

If you are faxing or mailing in an order form and paying with a check, your order will be processed upon clearance of the check funds. We cannot accept responsibility for delayed shipments beyond our control or missed anniversary dates or events. When ordering for special holidays (for example: Hannukah, Christmas, Mother's Day, Easter), please allow sufficient time for the merchandise to arrive before all holidays.

To report a delay with your order, we are a phone call away. Please contact us at:
Toll-Free Customer Service
1.866.713.GIFT (4438)

Handling Fee

We do not charge a handling fee for something as special as processing your order. Please note that these charges represent only a part of the actual costs. We'll pay the rest. Freight charges apply within the continental United States. We do "NOT" ship to P.O. Boxes or accept C.O.D. orders.
** The free shipping promotion applies to standard UPS Ground Service only. Customers requiring 2-day overnight service (rush service) will be required to pay the freight fee.

Military Discount

We gladly ship to the men and women serving in the armed forces with an APO or FPO address.

We salute you and thank you for keeping our country the "Land of the Free and the Home of the Brave" with an additional 5% off discount on all products. Please use this Coupon Code number at Checkout (only applies to APO or FPO addresses).

COUPON CODE: KUSFREE05

A higher discounted rate is available for military units wanting to purchase Patriotic Theme gift products in large volume ($500.00 or more).

If you are interested in purchasing a large volume, contact us via Toll Free 1-866-713-4438.

God bless the U.S.A.